About Us

 

Bikes Online is a California based, online specialty retailer of bicycles and the accessories that go with them.

You might have noticed that our prices are some of the best in America – that's because we sell Polygon Bikes direct from the manufacturer, cutting out the middleman and passing on the savings to you – where they belong.

Our Polygon bikes are sent directly from our warehouse to your door. You get better service than your local bike store and you can shop directly from your home. Using our size calculator we guarantee you get the correct size first time. Our bike finder will ensure you get the correct bike and, if you don’t love it, you can take advantage of our 30-Day Bike Returns policy.

 

But it’s not just the incredible value that has made us so popular. Years of experience in the bike industry allows us to offer the personalized service that you get from a local store and combine it with a dynamic, interactive experience only possible on the web.

We believe transparency is important - that is why when you shop at Bikes Online we provide all the information you need. We give you detailed specifications, unbiased competitor comparisons, customer reviews, media reviews as well as in-depth product videos.

When you combine this along with our huge range you are able to make an informed decision.

If you need more help, our customer service team is available via email, phone or live chat to help with any questions you might have.

 

 

We know that buying a bike is a big investment so we ensure all bikes are pro built and tuned prior to shipment, and offer a 30-Day Bike Returns to back it up.

Our commitment to you does not end after your purchase. As we work directly with manufacturers, we can ensure fast warranty support, local spares and knowledgeable after-sales service. You can rest assured as we also have a nationwide servicing network.

Let us show you why buying your next bike online with us will be the best experience you have ever had buying a new bike.